Privacy Policy

This Privacy Policy explains how Slimbee LLC ("Slimbee", "we", "us") collects, uses and protects information when you visit our website or contact us by WhatsApp, phone, text or email.

Our mailing address is 1231 51st Street #17, Brooklyn, NY 11219.

• Contact details, such as your name, phone number, email address and shipping address.
• Messages you send us, including through our contact form, WhatsApp, text or email.
• Basic technical data needed to run the website, such as your IP address, browser type and the pages requested. This is kept in standard server logs.
• Payment details, which are collected and processed by our payment processor.

Health information, such as your answers to health questions and your prescription, is collected by our partner medical group. It is handled under that group's HIPAA Notice of Privacy Practices.

Read a summary in our Notice of Privacy Practices.

• To respond to you and answer your questions.
• To coordinate your care with the medical group and the pharmacy.
• To ship your orders.
• For billing and payments.
• To send notices we are required to send, such as account and policy updates.

We do not sell personal information.

We do not use advertising pixels or tracking cookies on this website, and we do not use third-party analytics tools.

We share information only as needed to provide our service:

• Our partner medical group, which provides your medical care.
• The pharmacy that prepares and ships your medication.
• Our payment processor.
• Shipping carriers that deliver your orders.
• Service providers who work for us under contract and must protect your information.
• Others when required by law, such as in response to a valid legal request.

If you contact us by WhatsApp, text or email, your messages may be stored by those services under their own privacy policies.

We will never ask for your card number by WhatsApp, text or email. Payments are taken by phone.

You can ask to switch to a different way of contacting you at any time.

We use reasonable administrative, technical and physical safeguards to protect your information. No method of sending or storing information is completely secure, so we cannot guarantee absolute security.

We keep information for as long as we need it for the purposes in this policy, or as long as the law requires. Medical records are kept by our partner medical group under its own record-keeping rules.

You can ask us to:

• Show you the personal information we hold about you (access).
• Correct information that is wrong (correction).
• Delete your personal information, unless we must keep it by law (deletion).
• Stop sending you messages that are not required for your care or account.

Residents of New York and New Jersey may have additional rights under state law. We will respond to requests as required by applicable law, and we won't treat you differently for making one.

To make a privacy request, use our contact form and choose "Privacy request", or call us at (718) 218-5625.

Our service is for adults 18 and older. We do not knowingly collect information from anyone under 18.

We may update this policy from time to time. The date at the top of this page shows when it was last updated. If we make important changes, we will let you know.

• Or contact us by phone or text at (718) 218-5625, on WhatsApp, or through our contact form.
• To make a privacy request, use our contact form and choose "Privacy request", or call us at (718) 218-5625.
• Phone: (718) 218-5625
• Mail: Slimbee LLC, 1231 51st Street #17, Brooklyn, NY 11219