1.What telehealth is
Telehealth is health care provided at a distance. Instead of an office visit, your care uses secure online forms, messaging, phone, or video where required.
2.Who provides your care
Your care is provided by independent licensed providers with our partner medical group. Slimbee does not provide medical care or medical advice.
3.Benefits
- Convenience — you can take part from home.
- No office visit or travel needed.
4.Risks and limits
- Your provider can't do a physical exam.
- Technology can fail, which may cause delays.
- Information may be incomplete, which can affect your provider's decisions.
- Your provider may decide telehealth isn't right for you and refer you to in-person care.
5.Your responsibilities
- Give an honest and complete health history.
- Tell us about any new medications, new symptoms, or pregnancy.
- Follow up when asked.
- Get emergency help when you need it. For emergencies, call 911.
6.Communication by WhatsApp, text and email
You may choose to communicate with us by WhatsApp, text message, or email. These channels are convenient but may not be fully secure, and messages may be stored by the service provider. By choosing them, you agree to receive messages about your care, orders and account this way. Message and data rates may apply. You can switch to phone or stop at any time by replying STOP or telling our team. We will never ask for your card number by WhatsApp, text or email.
7.Your right to withdraw consent
You can withdraw this consent at any time by telling our team. Withdrawing consent will not affect care you received before, but it may mean we can no longer provide the service.
8.Your records
Your medical records are kept by our partner medical group under HIPAA. You can request a copy of your records — contact us by phone or text at (718) 218-5625, on WhatsApp, or through our contact form.
9.Acknowledgment
By continuing with sign-up, you confirm you have read and agree to this consent.
Questions about this page?
Contact us by phone or text at (718) 218-5625, on WhatsApp, or through our contact form.