Your order ships directly from a licensed pharmacy, cold-packed, and usually arrives in about 2 business days after the pharmacy processes your prescription.
We deliver to New York and New Jersey addresses only.
Store your medication as directed on the label.
Refunds
You're not charged unless a provider approves your prescription.
Once a prescription has been sent to the pharmacy, the order can't be cancelled or refunded, because medication can't be returned or resold.
If your order arrives damaged, warm, or incorrect, contact us within 48 hours with a photo and we'll arrange a replacement.
You can cancel future renewals anytime before your next renewal date.
3-month plans
If your provider stops or pauses your treatment for a medical reason, we'll refund any months that haven't shipped yet.
Your 3-month plan may arrive in one shipment or monthly shipments, as your provider and pharmacy direct.
A problem with your order?
Send us a WhatsApp message with a photo, or call us. We're here to help.
